Procedure: Child not collected

If a child in my care has not been collected at the agreed time, in normal circumstances I will:
Wait for 30 minutes to see if the parent is late.
If parents do not arrive-
Call the parents on alt available contact numbers.
If I am unable to contact a parent-
I will wait a further 30 minutes and then attempt to connect the parents again.
if I am still unable to contact a parent-

Call any other emergency contacts for the child and if have had prior permission to allow the child to be collected by them will ask them to collect the child. If they do not have permission I will ask them to attempt to contact the parents.
If I am unable to contact the emergency contacts or they are unable to collect the child/contact the parents-

Continue to look after the child until he/she is collected.
During this time I will ensure distress to the child is kept to a minimum through engaging them in an activity.
If I have an important appointment or if i need to take my children somewhere, if it is safe to do so I will take the child with me but only if I am able to leave a message on the parent’s phone or my husband is available to inform the parents when they arrive.
I will always keep a record of the time that the child is collected.